How to Handle That Dreaded Question & Answer Period by Lenny Laskowski © 1998 LJL Seminars http://www.ljlseminars.com
Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.
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[from lijseminars.com]
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